As a responsible homeowner, you know that it’s necessary to have your home’s HVAC systems and ducts periodically cleaned to remove dust, mold, dander, and more. Unfortunately, like any other necessity, there are unscrupulous con-men out there who will charge top dollar for the service while providing sub-par service or worse. How do you avoid dishonest contractors or even outright air duct cleaning scams? Follow this simple advice when shopping for a contractor in Connecticut – or save yourself some time and simply call Preferred Hood & Duct.
If a company’s price sounds too good to be true, it probably is. Many companies will advertise with coupons in local publications for first time specials or similar “deals” for duct cleaning services as low as $50 for an entire house. When you bring them in for a consultation or cleaning, they’ll invariably insist that something is wrong with your HVAC system, and it needs a costly repair right away. A low, low introductory price doesn’t sound so enticing after a vigorous upsell. If something seems fishy, get a second opinion.
Any good air duct cleaning company should be able to answer these questions:
- What equipment will you be using?
- What’s included in your standard price? Does it include the entire system or just the ductwork?
- Are you NADCA certified?
- How long will the service take?
- Will there be any other charges?
If a contractor hems and haws, stutters, or doesn’t seem sure how to answer, send them packing.
Check for an online presence. A good company will have a legitimate website, and listings in at least one or to reputable business directories. If a company’s name, number, and address is completely absent from the internet, it’s probably for a good reason. You can also check for reviews on many reputable sites.
Bonus! Click the video below to watch Chris Hansen confront a scam duct cleaning service on Dateline: